Support Engineer • Mid-Level

Who you are

You have a solid background in trade support or a related field, with experience in managing trading systems and understanding the complexities of options markets. You possess excellent oral and written communication skills, enabling you to build relationships across multiple teams and offices. Your ability to make sound decisions in a fast-paced, high-pressure environment is crucial, and you are comfortable with on-call availability to work outside of core business hours or on weekends. You are a team player with a strong risk control mindset, ready to contribute to Akuna's mission of providing liquidity in the options market.

What you'll do

As a Trade Support Engineer at Akuna, you will be responsible for installing and managing trading systems, ensuring that they operate smoothly and efficiently. You will work closely with traders and other teams to address any issues that arise, providing timely support and solutions. Your role will involve monitoring trading activities, analyzing data to identify potential risks, and implementing strategies to mitigate those risks. You will also collaborate with the development team to enhance existing systems and contribute to the design of new trading technologies. Your expertise will be vital in maintaining the integrity of trading operations and ensuring compliance with exchange requirements.

What we offer

Joining Akuna means becoming part of a collaborative and innovative team that values cutting-edge technology and data-driven solutions. You will have the opportunity to work in one of the world's leading financial centers, contributing to a firm that is committed to growth and excellence in the options market. Akuna offers a dynamic work environment where your contributions will have a direct impact on the firm's success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.