Customer Operations • Entry-Level

Who you are

You are a recent graduate eager to kickstart your career in a commercial role. You thrive in environments where you can make an immediate impact and are excited about the opportunity to work with a diverse group of talented individuals. You possess strong communication skills and are fluent in Bahasa Indonesia, which will enable you to connect effectively with clients and experts alike. You are resilient and enjoy working under pressure, meeting tight deadlines while maintaining a high standard of work. You are looking to develop your business acumen and are open to learning about various industries and sectors. You are a team player who values collaboration and is ready to roll up your sleeves to contribute to the success of your team.

What you'll do

As an Associate in the Client Service team, you will serve as the vital link between our clients and the expert knowledge they seek. Your day-to-day responsibilities will involve managing multiple projects and ensuring that clients receive the insights they need to make informed decisions. You will engage with top-tier clients, including investment funds and strategy consultancies, to understand their specific needs and connect them with niche experts. You will be responsible for conducting research, preparing briefs, and facilitating communication between clients and experts. Your role will require you to be proactive in identifying opportunities for clients and ensuring that their expectations are met. You will also have the chance to develop your skills in project management and client relations, setting a strong foundation for your career.

What we offer

At AlphaSights, we provide a supportive environment where you can grow and develop your career. You will have access to a clear career path and opportunities for advancement within the company. We offer a competitive benefits package, including 15 days of annual leave, with an additional day for each year of service up to 20 days. You will also benefit from private medical and dental insurance, as well as an annual health check-up. Our state-of-the-art office is located in the heart of Hong Kong, and we offer the flexibility to work from home each Friday. Join us and be part of a company that values excellence and is committed to helping you achieve your professional goals.