Customer Operations • Entry-Level

Who you are

You are eager to start your career in a client-facing role within a fast-paced environment, looking to make a significant impact on revenue from day one. You possess a strong business acumen and are motivated to work with diverse colleagues while utilizing your multilingual skills. You thrive under pressure and are committed to delivering exceptional performance with clear deadlines. You are resilient, proactive, and determined to achieve results, ready to take on challenges and contribute to the success of your team.

What you'll do

As an Associate in the Client Service team, you will bridge the gap between clients and the expertise they seek. Your daily tasks will involve recruiting experts that match client projects, conducting screening calls, and managing multiple projects simultaneously. You will be responsible for understanding the background of projects and the applicable laws and regulations quickly. You will take ownership of all aspects of the project, from initiating and managing client-expert interactions to meticulously scheduling interviews. Your role will be crucial in ensuring that clients have access to the knowledge they need to make informed business decisions.

What we offer

AlphaSights provides a clear career path with opportunities for advancement, including potential promotions to Manager within 24-30 months and Vice President within five years. You will develop transferable business skills such as communication, negotiation, and project management. The company supports your growth with an MBA tuition assistance program for high achievers. You will enjoy a competitive benefits package, including paid leave, maternity and paternity leave, and a modern office environment in the heart of Tokyo, with the option to work from home every Friday.