Customer Operations • Entry-Level

Who you are

You are a bilingual individual fluent in both English and Japanese, eager to start your career in a commercial role that offers immediate personal impact. You thrive in environments where you can learn quickly and are excited about the opportunity to work in two vibrant cities, Hong Kong and Tokyo. You possess a strong desire to develop your skills in project management and sales, and you are ready to embrace the challenges that come with a fast-paced work environment.

You are adaptable and open to new experiences, understanding that this role will require you to immerse yourself in the culture and business practices of both Hong Kong and Tokyo. You are motivated by the prospect of a clear career path and are committed to making a significant contribution to the AlphaSights team.

Desirable

Experience in client service or sales roles would be beneficial, but your willingness to learn and grow is what truly matters. A background in business or related fields can also be an advantage, as it will help you navigate the complexities of client interactions and project management.

What you'll do

In your first phase in Hong Kong, you will undergo comprehensive training that will provide you with a foundational understanding of the AlphaSights business. You will receive hands-on coaching in project management, allowing you to develop the skills necessary to manage client projects effectively. Your role will involve engaging with clients to understand their needs and connecting them with the right experts to elevate their decision-making processes.

After approximately 6 to 14 months in Hong Kong, you will transition to our Tokyo office, where you will apply the skills you have acquired and continue to grow your career. This unique opportunity allows you to experience two of AlphaSights’ world-class locations while building a robust professional network in both cities.

You will be part of a team that collaborates closely to deliver high-impact results for our clients, ensuring that their needs are met with precision and care. Your contributions will directly influence the success of client projects, and you will have the chance to make a meaningful impact from day one.

What we offer

AlphaSights provides a supportive environment where you can thrive and develop your career. You will have access to a comprehensive training program that equips you with the skills needed to succeed in client service and project management. We offer a competitive benefits package, including 15 days of annual leave, with an additional day for each year of service up to 20 days, as well as generous maternity and paternity leave.

Our offices are equipped with state-of-the-art amenities, and we promote a healthy work-life balance, allowing you to work from home each Friday. You will also have the opportunity to participate in our global mobility program, which enhances your professional development and cultural understanding.

Join us at AlphaSights, where you will be part of a dynamic team dedicated to helping clients access expert knowledge and drive progress in their decision-making processes.