Business Operations • Mid-Level

Who you are

You have experience in logistics operations and are comfortable managing complex processes. You thrive in collaborative environments and are eager to contribute to innovative solutions that enhance customer satisfaction. You are adaptable and can navigate ambiguity, ensuring that operations run smoothly even in dynamic situations.

You possess strong analytical skills and can assess performance metrics to drive improvements. Your ability to communicate effectively with various stakeholders is crucial, as you will be working closely with external partners to ensure compliance and performance standards are met.

What you'll do

As a Business Operations Analyst at Amazon, you will act as the Control Tower for logistics operations managed by external partners. Your responsibilities will include overseeing the performance of delivery stations, ensuring compliance with operational processes, and collaborating with teams to implement improvements. You will work in a fast-paced environment, managing operations seven days a week, including holidays.

You will be responsible for conducting audits and visits to logistics partners to ensure adherence to Amazon's standards. Your role will require you to analyze data and provide insights that will help optimize logistics operations. You will also be involved in testing and experimenting with new ideas to enhance operational efficiency.

What we offer

At Amazon, we foster an inclusive culture that empowers employees to deliver the best results for our customers. You will have the opportunity to work in a collaborative environment that resembles a start-up, where your ideas are valued and encouraged. We provide a supportive atmosphere that allows you to thrive and grow in your career while making a significant impact on our logistics operations.