Data Center Engineering Operations Technician • Entry-Level

Who you are

You are a motivated individual eager to join a diverse team at Amazon, where you will support the operation of AWS global infrastructure. You have a foundational understanding of data center operations and are ready to assist in troubleshooting facility and rack-level events. Your attention to detail and commitment to safety will help you thrive in this role. You are comfortable working with contractors and vendors, ensuring compliance with established practices and local legislation. You are a team player who values collaboration and is excited to contribute to the continuous improvement of AWS services.

Desirable

Experience in a technical role related to data centers or IT operations is a plus. Familiarity with performance monitoring tools and key performance indicators will enhance your ability to provide valuable insights to senior engineers. A proactive approach to problem-solving and a willingness to learn will set you apart in this position.

What you'll do

In this role, you will be involved with projects of moderate complexity, assisting in the troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA). You will perform rack installations and decommissioning, operational readings, and facility management tasks. Your responsibilities will include monitoring the performance of maintenance and operations on all electrical and mechanical systems, ensuring that everything runs smoothly and efficiently. You will provide key performance indicators to senior engineers, helping to drive operational excellence.

You will also be responsible for the on-site management of contractors, sub-contractors, and vendors, ensuring that all work performed aligns with established practices and local legislation. Your role will require you to collaborate with various teams across AWS, contributing to the highest standards of safety and security while providing seemingly infinite capacity at the lowest possible cost for customers. You will be part of a culture that welcomes bold ideas and empowers you to own them to completion.

What we offer

Amazon offers a comprehensive benefits package, including medical, financial, and other benefits. You will have the opportunity to work in a dynamic environment where your contributions directly impact the success of AWS infrastructure services. This position will remain posted until filled, and we encourage you to apply even if your experience doesn't match every requirement. Join us in keeping the cloud running and supporting the innovation that our customers rely on.