Data Center Technician • Entry-Level

Who you are

You are a motivated individual eager to join a diverse team focused on maintaining the highest standards of safety and security in data center operations. You have a foundational understanding of hardware and network diagnostics, and you are ready to engage in physical repairs as needed. You thrive in collaborative environments, working alongside software, hardware, and network engineers to solve complex challenges. You are comfortable participating in an on-call rotation, ensuring that you are available to address any issues that may arise in the data center. You understand the importance of continual access to cloud services and are committed to delivering exceptional service levels. You are adaptable and open to learning, ready to embrace the dynamic nature of data center operations.

What you'll do

As a Data Center Operations Technician, you will play a crucial role in ensuring the overall availability and reliability of AWS data centers. Your responsibilities will include conducting in-depth hardware and network diagnostics, followed by physical repairs to maintain optimal performance. You will collaborate with a diverse team of specialists to address challenges impacting the supply chain and contribute to the continuous improvement of operational processes. You will be responsible for monitoring equipment and systems, identifying potential issues before they escalate, and implementing solutions to enhance efficiency. Your role will also involve participating in an on-call rotation, providing support during critical incidents and ensuring that service levels are met or exceeded. You will have the opportunity to work on innovative projects that contribute to the growth and success of AWS infrastructure services.

What we offer

At Amazon, you will be part of a culture that values bold ideas and empowers you to take ownership of your work. We offer a comprehensive benefits package that includes medical, financial, and other perks to support your well-being. You will have access to opportunities for professional growth and development, working alongside some of the brightest minds in the industry. Our inclusive environment encourages collaboration and innovation, allowing you to make a meaningful impact on the future of cloud services. Join us in our mission to keep the cloud running and deliver exceptional service to our customers.