Delivery Manager • Lead

Who you are

You have a strong background in IT and management consulting, with experience leading teams and managing projects. Your ability to build trust with customers and partners is key, as you will serve as a strategic advisor to various stakeholders. You understand the importance of aligning team performance with customer needs and have a track record of optimizing team dynamics to achieve the best results. You are adept at engaging with C-level executives and governing boards, ensuring that you capture opportunities and drive successful engagement delivery. Your experience in the technology sector equips you with the skills necessary to implement tailored development plans for your team, ensuring they have the right skills to meet customer demands.

What you'll do

As a Delivery Practice Manager, you will manage a team of ProServe Delivery Consultants, guiding them through transformative projects for AWS enterprise customers. Your role involves building and managing a high-performing team, focusing on understanding and defining business outcomes for customers. You will work closely with partner teams to drive business development initiatives and provide portfolio guidance. Your responsibilities include creating proposals and statements of work (SOWs), ensuring that your team is aligned with customer needs and expectations. You will also be responsible for meeting and exceeding customer satisfaction targets, leveraging your expertise to deliver innovative solutions that meet the unique challenges faced by AWS customers.

What we offer

At Amazon, we value diversity and encourage you to apply even if your experience doesn't match every requirement. We offer a collaborative work environment where you can grow your skills and advance your career. You will have the opportunity to work on impactful projects that shape the future of cloud computing and technology solutions. Join us in our mission to empower customers through innovative technology and exceptional service.