Delivery Manager • Lead

Who you are

You have a strong background in IT and Management Consulting, with experience leading teams and managing projects. Your ability to build trust with customers and partners is key to your success, as you understand the importance of aligning solutions with business outcomes. You thrive in environments where you can mentor early-in-career talent and help them grow professionally. Your strategic mindset allows you to engage with C-level executives and governing boards effectively, ensuring that you capture opportunities and drive engagement delivery.

You possess excellent communication skills, enabling you to articulate complex ideas clearly and effectively. Your experience in the technology sector equips you with the knowledge to optimize team performance and implement tailored development plans. You are passionate about customer satisfaction and are committed to exceeding expectations through innovative solutions. You understand the AWS Professional Services offerings and can create compelling proposals and statements of work that resonate with clients.

What you'll do

As a Delivery Practice Manager at Amazon, you will manage a team of ProServe Delivery Consultants, guiding them in their interactions with AWS enterprise customers. Your role will involve supporting transformative projects that require a deep understanding of customer needs and business outcomes. You will work closely with partner teams to drive business development initiatives and provide portfolio guidance. Your responsibilities will include opportunity capture, engagement delivery, and ensuring that your team meets customer satisfaction targets.

You will engage with Director and C-level executives, providing strategic advice and insights that help shape project outcomes. Your leadership will be crucial in building a high-performing team that is aligned with customer needs and equipped with the necessary skills. You will also be responsible for developing and implementing tailored people development plans that foster growth and enhance team performance.

What we offer

At Amazon, we offer a dynamic work environment where you can make a significant impact on our customers and partners. You will have the opportunity to work with cutting-edge technologies and innovative solutions that drive business transformation. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Join us in shaping the future of AWS Professional Services and helping our customers achieve their goals.