Delivery Manager • Lead

Who you are

You are an experienced manager with a strong leadership capacity, ready to own your impact in Amazon Operations. You thrive in a people-focused environment and are eager to invest in others while mastering the tools and processes that drive customer satisfaction. Your organizational skills and dynamic approach make you an ideal candidate for this role. You understand the importance of flexibility in managing shifts and are prepared to work weekends, holidays, and overnight shifts as needed. You are committed to developing a team that excels in delivering the best results for customers.

What you'll do

As a Delivery Area Manager, you will lead a team of shift managers and associates in the daily management of the delivery station. Your responsibilities will include conducting meetings, training sessions, and assigning job duties to ensure smooth operations. You will communicate effectively with stakeholders, including management representatives and their functional teams, to align on operational goals. Your role will involve overseeing the delivery of Amazon orders directly to customers, ensuring that all processes are executed efficiently and effectively. You will also be responsible for managing site operations and supporting functions, working closely with external stakeholders to enhance service delivery. Your leadership will be crucial in fostering a culture of excellence and accountability within your team.

What we offer

At Amazon, you will have the opportunity to work in a fast-paced environment that values innovation and customer-centricity. You will be part of a team that is dedicated to redefining the future of online retail. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our mission to be the most customer-centric company on Earth, where your contributions will make a significant impact on our operations and customer satisfaction.