Operations Manager • Lead

Who you are

You are a high-potential leader ready to take on the challenge of managing operations at Amazon. With a focus on customer-centricity, you thrive in a fast-paced environment and are eager to develop a people-focused leadership style. You understand the importance of investing in your team and are committed to mastering the tools and processes that drive operational excellence. Your organizational skills and ability to adapt to changing circumstances make you an ideal candidate for this role.

You have experience in managing teams and are comfortable overseeing daily operations in a delivery station. Your leadership capacity is stretched to its full potential as you engage with shift managers and associates, ensuring that everyone is aligned and working towards common goals. You are flexible and willing to work various shifts, including weekends and holidays, to meet the demands of the business.

What you'll do

As an Area Manager, you will lead a team of shift managers and associates, overseeing the daily management of the delivery station. Your responsibilities will include conducting meetings, training sessions, and assigning job duties to ensure smooth operations. You will communicate effectively with stakeholders, including management representatives and functional teams, to drive performance and achieve the best results for customers.

You will be responsible for managing site operations, ensuring that all processes are executed efficiently and effectively. Your role will require you to support functions and external stakeholders, maintaining a high level of service and operational excellence. You will have the opportunity to shape the future of online retail by leading your team to deliver exceptional service to Amazon customers.

What we offer

At Amazon, we value our employees and offer a dynamic work environment where you can grow and develop your skills. You will have the chance to work with a diverse team and contribute to a company that is committed to being the most customer-centric organization on Earth. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of our employees to grow and succeed within the company.