Customer Operations • Entry-Level

Who you are

You have experience in operations or process improvement, regardless of the industry, and are eager to contribute to a team focused on logistics and delivery. You possess basic Excel skills, enabling you to manage data effectively and support production management tasks. Your ability to communicate in business-level Japanese is essential for collaborating with team members and understanding operational needs. You are a team player who values collaboration and is committed to achieving shared goals. You have a proactive mindset and are enthusiastic about learning and growing within the logistics field. You are adaptable and can respond to challenges with a logical approach, contributing positively to an inclusive workplace culture.

What you'll do

In this role, you will support daily operations according to established plans, ensuring that workflows proceed smoothly. You will utilize internal tools for production management and work alongside team members to develop and implement improvement plans for operational challenges. Collaborating with delivery service providers, you will monitor delivery statuses and contribute to projects aimed at enhancing safety, quality, and efficiency. You will also assist in creating standard operating procedures (SOPs) and promoting operational standardization. This position offers you the chance to learn about logistics management through hands-on experience at a delivery station, with opportunities for career advancement to managerial roles or transfers to other departments within Amazon.

What we offer

Amazon is committed to creating a diverse and inclusive workplace. We offer a competitive salary starting from 300,000 JPY per month, with additional compensation for overtime, night shifts, and holiday work based on hours worked. You will have the opportunity to work in a dynamic environment where your contributions directly impact logistics operations. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives in our teams.