Customer Operations • Entry-Level

Who you are

You have experience in operations or process improvement, regardless of industry, and are eager to contribute to a team focused on logistics and delivery. You possess basic Excel skills, including arithmetic operations and the SUM function, and are ready to learn more advanced features. You communicate effectively in Japanese at a business level and have experience working with diverse teams across various generations. You are a team player who values collaboration and is committed to achieving shared goals. You are adaptable and can make logical decisions in dynamic situations, demonstrating a strong desire for personal growth and development.

What you'll do

In this role, you will support daily operations according to established plans, ensuring that work processes run smoothly. You will utilize internal tools for production management and progress tracking, collaborating with team members to identify and implement improvement plans for operational challenges. You will work closely with delivery service providers to monitor delivery statuses and contribute to projects aimed at enhancing safety, quality, and work efficiency. Additionally, you will assist in creating standard operating procedures (SOPs) and promoting business standardization. This position offers the opportunity to learn about logistics management and operations within a key Amazon facility, with potential for career advancement to managerial roles or transfers to other departments through internal postings.

What we offer

Amazon is committed to creating a diverse and inclusive workplace. We provide equal employment opportunities regardless of race, nationality, gender, sexual orientation, disability, age, or other attributes. You will have the chance to work in a dynamic environment where your contributions will directly impact our logistics operations. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset. Join us in evolving logistics and delivering convenience to our customers.