Customer Support • Entry-Level

Who you are

You are someone who thrives in a customer-centric environment and enjoys direct interaction with customers. You empathize with customer needs and prioritize their satisfaction, ensuring that every interaction reflects the company's values. You possess strong communication skills, both verbal and written, allowing you to articulate solutions clearly and effectively. You approach problems logically and are adept at resolving issues while setting appropriate expectations with customers. You understand the importance of maintaining a positive attitude and putting smiles on customers' faces through your support.

What you'll do

As a Delivery Station Customer Service Associate, you will be responsible for providing hands-on support to customers at the delivery station. You will communicate directly with customers in-person, as well as via phone and email, to address their inquiries and concerns. Your role will involve empathizing with customers, understanding their issues, and providing timely resolutions. You will uphold the company's values in every interaction, ensuring that customers feel respected and valued. Additionally, you will be tasked with composing grammatically correct and concise written responses to customer issues, contributing to a seamless customer experience.

What we offer

Amazon offers a competitive starting pay ranging from $18.00 to $25.00 per hour, based on experience and qualifications. Starting from day one of employment, you will have access to various benefits, including EAP, mental health support, and a 401(k) matching program. Join a team that is dedicated to innovation and customer satisfaction, and be part of a company that is making history in the logistics industry.