Customs Brokerage Specialist • Entry-Level

Who you are

You are a detail-oriented individual with a strong focus on customer service and compliance in international logistics. You thrive in a collaborative environment, working closely with freight forwarders, sellers, and vendors to ensure smooth customs clearance operations. Your ability to manage multiple tasks and monitor clearance statuses makes you an ideal fit for this role. You are passionate about streamlining processes and ensuring that all documentation is accurate and complete. You understand the importance of meeting daily and weekly KPI targets and are committed to achieving them. You are eager to contribute to a team that is dedicated to revolutionizing global commerce.

What you'll do

In this role, you will manage daily customs clearance operations for ocean, air, rail, and truck cross-border shipments. You will prepare import documentation to ensure timely release and delivery of orders while verifying the accuracy of commercial documentation and charges. You will collaborate with other service providers to solve shipment issues and provide second-tier support for customer service queries. Your responsibilities will also include performing accurate data entry for entry filing, classifications, and inspections, as well as generating and tracking delivery forms. You will ensure compliance requirements are met and work towards meeting KPI targets for entry submission and accuracy.

What we offer

Amazon offers a competitive starting pay range of $17.00 - $30.00 USD hourly, based on experience and qualifications. Starting Day 1 of employment, you will have access to various benefits, including EAP, Mental Health Support, Medical Advice Line, and 401(k) matching. Join a team of logistics professionals dedicated to streamlining international trade processes and making a significant impact in global commerce.