About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
🎁 Benefits
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
🌟 Culture
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Overview
Amazon is hiring a Facilities Coordinator III to manage alarm monitoring and incident management at the Maintenance Operations Center. You'll ensure operational efficiency and support site maintenance teams. This role requires strong communication and problem-solving skills.
Job Description
Who you are
You have experience in facilities management or a related field, demonstrating your ability to monitor and manage alarm systems effectively. You are skilled in communication, capable of handling multi-line telephones and various communication tools simultaneously. Your proactive approach allows you to evaluate asset statuses and identify potential issues before they escalate. You understand the importance of adhering to service level agreements (SLAs) and are committed to maintaining the integrity of equipment reliability. You thrive in a fast-paced environment and can multitask effectively, ensuring that all communications are handled promptly and accurately. You are detail-oriented and have a strong sense of responsibility, ensuring that all documentation and resolution management processes are followed meticulously.
What you'll do
In this role, you will monitor alarm systems and respond to alarm signals, ensuring that issues are triaged and escalated as necessary. You will assist site maintenance and operations personnel with troubleshooting efforts, providing support to ensure that all equipment operates smoothly. Your responsibilities will include managing vendor dispatch and tracking, ensuring that local vendors are engaged promptly when issues arise. You will also be responsible for maintaining accurate documentation of incidents and resolutions, contributing to the overall efficiency of the Maintenance Operations Center. You will work closely with various Amazon business units, providing support and ensuring that all operations meet the highest standards of service. Your role will require you to evaluate the status of assets proactively, identifying potential issues that may require escalation to supervisors or management. You will play a crucial role in ensuring that the facilities operate effectively, contributing to the overall success of the Global Specialty Fulfillment team.
What we offer
At Amazon, we are committed to providing a supportive work environment where you can thrive. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a dynamic team that values innovation and excellence, working together to exceed customer expectations. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our mission.
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