Financial Analyst • Senior

Who you are

You have a strong background in finance, particularly in accounts receivables, with experience in resolving billing issues and managing customer inquiries. Your fluency in Hebrew and English allows you to communicate effectively with a diverse range of clients and stakeholders. You are detail-oriented and possess excellent analytical skills, enabling you to reconcile accounts and manage financial discrepancies efficiently. You thrive in collaborative environments and have a proven track record of building long-lasting relationships with customers and peers. Your proactive approach to problem-solving and process improvement makes you an asset to any finance team.

Desirable

Experience in customer care or accounts payable is a plus, as it complements your accounts receivables expertise. Familiarity with cloud infrastructure services, particularly AWS, will enhance your ability to support the finance operations in this role. You are also open to participating in cross-functional projects that aim to improve operational excellence and customer experience.

What you'll do

In this role, you will be responsible for managing an assigned portfolio of accounts, ensuring timely collection of payments through effective follow-up with customers via emails and phone calls. You will research and analyze customer inquiries, resolving payment blockers to facilitate smooth transactions. Your responsibilities will include reconciling accounts receivables balances and addressing any financial discrepancies between Amazon and its customers. You will participate in creating and implementing standard operating procedures and process workflows to enhance efficiency in the finance operations. Additionally, you will collaborate with the Global Finance Operations team and other stakeholders to provide timely reports and updates on customer accounts and projects. Your contributions will play a crucial role in driving monthly collection targets and improving the overall customer experience.

What we offer

At Amazon, you will be part of a dynamic finance team that supports the company's continued expansion in the EU. You will have opportunities for professional growth and development, working alongside talented individuals who are committed to excellence. The company values diversity and encourages you to apply even if your experience doesn't match every requirement. You will also benefit from a supportive work environment that prioritizes employee well-being and success.