Financial Analyst • Entry-Level

Who you are

You are a proactive and customer-centric individual with a strong focus on finance. As a Financial Analyst I, you will be responsible for overseeing collection efforts and ensuring that accounts are managed appropriately. You possess excellent communication skills and are adept at multitasking, which allows you to foster team unity and build relationships with your colleagues. Your results-oriented mindset drives you to continually reach department goals while supporting your team.

You have a solid understanding of collection processes and are willing to create and implement standard operating procedures and quality guidelines. Your ability to handle complex scenarios with clients ensures a good customer experience, and you are committed to driving process improvements through effective communication and collaboration.

What you'll do

In this role, you will be an expert in the collection processes, supporting the creation and implementation of strategies to increase successful collections on past due invoices. You will handle communication with clients to resolve complex issues and ensure a positive customer experience. Your responsibilities will include collecting, tracking, and presenting metrics to drive process improvements, as well as troubleshooting any technical issues that arise during collections.

You will contribute to improvements in collection projects by identifying issues and proposing enhancements in tools and processes. Collaborating closely with your team and fellow managers, you will work towards achieving department goals and fostering a culture of continuous improvement. Additionally, you will lead and develop a team of collection analysts, which includes hiring, training, and mentoring team members to achieve the best results for customers.

What we offer

At Amazon, you will be part of a dynamic team that values collaboration and innovation. We offer a supportive work environment where you can grow your skills and advance your career in finance. You will have the opportunity to make a significant impact on the collections process and contribute to the overall success of the organization. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.