It Support • Mid-Level

Who you are

You have extensive expertise in Treasury and related financial data, enabling you to play a key role in designing and implementing new workflows for treasury applications at Amazon. Your strong communication skills allow you to effectively interact with business users, highlighting the full scope of capabilities and best practice techniques. You are adept at gathering and defining requirements, performing gap analysis, and providing end-user support across multiple modules and geographies.

You possess a solid understanding of functional analysis and data flow, which helps you document business processes and requirements accurately. Your experience includes creating business requirements documents, system configuration documents, and detailed functional design documents. You are comfortable working with both business customers and internal teams to troubleshoot and resolve issues quickly and efficiently.

What you'll do

In this role, you will interact with business customers to understand and document their business processes and requirements. You will perform gap analysis to determine necessary system configuration changes and document enhancements. Your responsibilities will include creating comprehensive documentation such as business requirements, system configuration, and test plans. You will collaborate with the functional team to design and implement system modifications or configurations that meet business needs.

You will also work closely with third-party providers and internal teams to troubleshoot and resolve problems diligently. Your influence over projects in the team’s systems portfolio will be significant, as you will drive the adoption of best practices and ensure that the treasury applications are configured to meet the evolving needs of the business.

What we offer

At Amazon, you will be part of a dynamic team that values innovation and collaboration. You will have the opportunity to work on impactful projects that enhance the capabilities of treasury applications. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering a diverse and inclusive workplace. Join us in shaping the future of finance technology at Amazon.