It Support • Entry-Level

Who you are

You are an enthusiastic individual eager to contribute to a team that values ownership and innovation. You thrive in environments that require problem-solving and adaptability, and you are excited about the opportunity to work with cutting-edge technology in a fulfillment center. You understand the importance of customer experience and are committed to improving it through your work. You are open to working in diverse teams and appreciate the value of different backgrounds and experiences. You are ready to take on challenges and contribute to the continuous improvement of IT operations.

What you'll do

As an IT Support Engineer I, you will be responsible for the operational stability of IT infrastructure within the fulfillment center. You will work closely with various teams to understand the flow of goods and identify areas for improvement from an IT perspective. Your role will involve troubleshooting issues, implementing changes, and ensuring that all IT systems are functioning smoothly. You will participate in training sessions to familiarize yourself with the operational processes and technologies used in the fulfillment center. Additionally, you will be expected to work shifts, including weekends, and may need to handle tasks during busy periods or emergencies.

What we offer

Amazon provides a supportive environment for new employees, including comprehensive training and resources to help you succeed in your role. You will have opportunities for career advancement within the company, with pathways to senior support engineer positions and management roles. The workplace culture emphasizes teamwork and collaboration, ensuring that everyone is supported in their efforts to provide excellent customer service. You will be part of a rapidly expanding network, facing exciting challenges and contributing to the growth of Amazon's operations.