Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, with experience leading teams in a fast-paced environment. You are motivated and customer-focused, always striving to meet and exceed customer expectations. Your leadership style is supportive and mentoring, ensuring that your team has the tools they need to succeed. You understand the importance of safety, quality, and performance metrics in achieving operational excellence. You are comfortable using data to drive decisions and improve processes, and you thrive in a collaborative environment where you can engage with your team.

You have a proven track record of managing large-scope projects and are adept at problem-solving. Your analytical skills allow you to identify areas for improvement and implement effective solutions. You are committed to fostering a positive work culture and motivating your team to achieve their best. You are adaptable and can navigate the complexities of a growing operations network, ensuring that all workflows are executed efficiently.

What you'll do

As an Operations Manager at Amazon, you will lead and develop a team of both salaried and hourly employees. Your primary responsibility will be to engage your team during their shifts, maintaining the highest levels of safety, quality, attendance, and performance. You will provide your team with the necessary tools and resources to succeed while driving improvements in productivity and efficiency. You will play a key role in ensuring that customer orders are delivered accurately and on time, overseeing the entire fulfillment process from first mile to last mile.

You will support, mentor, and motivate your workforce, fostering a culture of continuous improvement. You will lead large-scope projects that align with the company's operational goals and objectives. Your role will involve analyzing performance metrics and making data-driven decisions to enhance operational efficiency. You will collaborate with other managers and departments to ensure seamless operations and uphold Amazon's commitment to customer satisfaction.

What we offer

Amazon offers a competitive salary range of $91,000.00 - $136,500.00 USD annually, along with a comprehensive benefits package that includes health insurance, retirement plans, and paid time off. You will have the opportunity to grow professionally within a dynamic and innovative company that values its employees. Join us at Amazon, where you can make a significant impact on our operations and contribute to delivering smiles to customers every day.