Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, with experience leading teams in a fast-paced environment. You understand the importance of safety, quality, and performance metrics, and you are skilled at engaging and motivating your workforce to achieve these goals. You are data-driven and possess strong analytical problem-solving skills, enabling you to make informed decisions that enhance productivity and efficiency.

You thrive in a collaborative environment, working closely with other leaders to balance workloads and execute productivity plans. Your ability to mentor and support both salaried and hourly employees is key to your success, as you foster a culture of continuous improvement and high performance.

What you'll do

As an Operations Manager at Amazon, you will lead a team responsible for the first, middle, and last mile of our operations workflow. You will engage your team during their shifts, ensuring they have the tools and support needed to maintain high levels of safety and quality. Your role will involve managing large-scope projects that have site and regional impacts, requiring you to build and execute productivity plans based on forecast reviews and productivity requirements.

You will collaborate with various stakeholders to ensure customer delivery promises are met, and you will play a critical role in driving improvements in operational efficiency. Your responsibilities will include monitoring safety and quality metrics, analyzing performance data, and implementing strategies to enhance team productivity. You will also be responsible for maintaining a positive work environment that encourages employee engagement and development.

What we offer

Amazon provides a comprehensive benefits package, including health insurance options, a 401(k) matching program, paid time off, and parental leave. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.