Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, with experience leading teams in a fast-paced environment. Your ability to engage and motivate both salaried and hourly employees is key to maintaining high levels of safety and performance. You understand the importance of data-driven decision-making and analytical problem-solving in driving productivity improvements. You are customer-focused and dedicated to ensuring that orders are delivered on time and to the right location.

You thrive in a collaborative environment, working closely with other leaders to build and execute productivity plans. Your experience includes managing large-scope projects that have a significant impact on site and regional operations. You are committed to mentoring your team and providing them with the tools they need to succeed.

What you'll do

As an Operations Manager at Amazon, you will lead a team responsible for the first, middle, and last mile of our operations workflow. You will support and mentor your workforce, ensuring they are engaged and motivated during their shifts. Your role will involve managing safety, quality, productivity, and customer delivery promises, all while driving improvements through data analysis and operational efficiency.

You will collaborate with various stakeholders to build and execute productivity plans, determining the necessary productivity requirements and balancing workloads across teams. Your leadership will be crucial in maintaining our commitment to customer satisfaction and operational excellence. You will also play a key role in leading large-scale projects that enhance our operational capabilities and improve the overall customer experience.

What we offer

At Amazon, we provide a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) matching program. We also offer paid time off, parental leave, and mental health support. Our commitment to employee well-being is reflected in our flexible spending accounts and adoption reimbursement coverage. Join us to be part of a team that delivers millions of packages and smiles to customers every day.