About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
🎁 Benefits
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
🌟 Culture
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Overview
Amazon is hiring an Operations Manager to lead and develop a team focused on maintaining safety, quality, and performance in package delivery. You'll drive improvements through data-driven decisions and analytical problem-solving. This role is based in Baltimore, Maryland.
Job Description
Who you are
You have a strong background in operations management, with experience leading teams in a fast-paced environment. You are motivated and customer-focused, always striving to meet and exceed customer expectations. Your leadership style emphasizes engagement and support, ensuring that your team has the tools they need to succeed. You are adept at analyzing data to drive improvements in productivity and efficiency, and you understand the importance of maintaining high safety and quality standards.
You possess excellent communication skills, allowing you to collaborate effectively with various stakeholders. You are comfortable managing large-scope projects that have site and regional impacts, and you thrive in environments where you can mentor and motivate your workforce. Your analytical problem-solving skills enable you to tackle challenges head-on and implement effective solutions.
What you'll do
As an Operations Manager at Amazon, you will lead a team of salaried and hourly employees, focusing on their development and engagement during shifts. You will be responsible for managing safety, quality, productivity, and customer delivery promises, ensuring that all operations run smoothly. Your role will involve building and executing productivity plans based on forecast reviews and collaborating with other leaders to balance workloads effectively.
You will play a key role in maintaining customer expectations, ensuring that orders are delivered on time and to the correct locations. Your analytical skills will be crucial in driving improvements in operational efficiency, and you will be expected to support your team in achieving their goals. You will also lead large-scope projects that impact the site and region, contributing to the overall success of Amazon's operations.
What we offer
Amazon provides a comprehensive benefits package, including health insurance, retirement plans, and paid time off. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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