Program Manager • Mid-Level

Who you are

You have a strong background in program management, with experience leading complex, cross-functional initiatives that drive operational efficiency and enhance customer experience. You are a strategic thinker who excels at transforming business challenges into innovative solutions, leveraging data-driven insights to inform your decisions. Your ability to collaborate across multiple organizations ensures that you can effectively manage the full lifecycle of programs from strategy to tactical delivery.

You possess excellent communication skills, allowing you to articulate program goals and progress to stakeholders at all levels. Your analytical mindset enables you to develop and govern KPI reporting and metrics that quantify program performance, providing visibility into critical milestones. You are adept at identifying and resolving operational challenges, using your problem-solving skills to implement process improvements that have a meaningful impact.

What you'll do

In this role, you will lead the strategy and execution of complex programs within Prime Video Global Operations. You will be responsible for designing and launching comprehensive process improvements that enhance organizational efficiency and customer satisfaction. Your role will involve developing and implementing KPI reporting systems to track program performance and ensure alignment with business objectives.

You will collaborate with various teams across Amazon to drive program execution, ensuring that all stakeholders are engaged and informed throughout the process. Your strategic problem-solving skills will be essential as you navigate operational challenges, using data-driven insights to guide your decision-making. You will also be tasked with fostering a culture of continuous improvement, encouraging teams to innovate and optimize their processes.

What we offer

Amazon provides a comprehensive benefits package, including health insurance, retirement plans, and paid time off. You will have the opportunity to work in a dynamic environment that values innovation and collaboration. As part of the Prime Video team, you will contribute to enhancing the viewing experience for millions of customers worldwide, making a significant impact on the entertainment landscape.

Join us at Amazon and be part of a team that is dedicated to delivering exceptional value and convenience to our customers. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.