Operations Manager • Mid-Level

Who you are

You have experience in operations management and a strong focus on customer satisfaction — you understand the importance of maintaining high levels of safety, quality, and performance in a fast-paced environment. You are skilled at mentoring and motivating teams, ensuring that both salaried and hourly employees are engaged and productive during their shifts.

You possess strong analytical problem-solving skills — you are comfortable making data-driven decisions that enhance productivity and efficiency. Your ability to lead large-scope projects will be crucial in driving improvements across the operational workflow, from the first mile to the last mile of delivery.

What you'll do

As an Operations Manager at Amazon, you will lead a team dedicated to delivering millions of packages to customers every day. You will engage with your team to maintain the highest standards of safety and quality while driving performance improvements. Your role will involve supporting and mentoring your workforce, providing them with the tools they need to succeed.

You will be responsible for overseeing the operational workflow, which includes managing the first mile where products are housed, the middle mile where orders are transported, and the last mile where products are delivered to customers. Your leadership will ensure that customer expectations are met consistently, and you will play a key role in maintaining operational excellence.

What we offer

Amazon provides a comprehensive benefits package, including medical, financial, and other forms of compensation. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.