Operations Manager • Mid-Level

Who you are

You have a strong record of achieving results in operations management, with at least 1 year of experience in employee and performance management. You thrive in a hands-on role, leading a diverse team and promoting a culture of safety and wellbeing. Your analytical skills allow you to implement corrective actions to maintain high levels of quality and productivity across all shifts. You are adept at managing operations and collaborating with other managers to standardize processes, ensuring that business objectives are consistently met. You understand the complexities of operations in a global business and are committed to driving productivity and improving customer experience.

What you'll do

As an Operations Manager at Amazon, you will oversee the operations of dark stores and manage UTR Supervisors to ensure a standardized daily routine. You will analyze performance metrics and suggest process improvements to optimize work and enhance customer satisfaction. Your role will involve collaborating with various stakeholders to drive the weekly, monthly, and quarterly operational plans. You will support and lead your team, handling administrative tasks while fostering a strong team culture. Each day will present new challenges, and you will work closely with your colleagues to address these effectively. Your leadership will be crucial in maintaining high operational standards and achieving business goals.

What we offer

Joining Amazon means being part of a team that is redefining fast delivery and enhancing customer service. You will gain valuable experience in a dynamic environment, learning about the intricacies of operations at a global scale. Amazon is committed to your professional growth, providing opportunities to develop your skills and advance your career. You will be part of a culture that values safety, wellbeing, and continuous improvement, ensuring that you can make a meaningful impact in your role.