Operations Manager • Mid-Level

Who you are

You have experience in managing teams and driving productivity in a high-volume environment — you understand the importance of maintaining health and safety standards while fostering a positive culture. You are skilled in people management, capable of leading and mentoring a diverse group of associates to achieve operational excellence. You have a strong analytical mindset, allowing you to assess performance metrics and implement necessary changes to optimize productivity and quality of service. You are committed to creating a learning environment that encourages growth and development among your team members. You thrive in fast-paced settings and are adept at managing multiple priorities effectively.

Desirable

Experience in HR-related activities, including employee relations and time recording, is a plus. Familiarity with operational excellence frameworks and safety standards will help you excel in this role. You are proactive in identifying areas for improvement and are comfortable collaborating with management-level colleagues to standardize practices across shifts.

What you'll do

As an Area Manager at Amazon, you will take charge of managing output in your designated area, ensuring that productivity targets are met while maintaining a strong focus on health and safety. You will lead a large team of associates, providing mentorship and guidance to help them succeed in their roles. Your responsibilities will include analyzing shift performance against business objectives and implementing actions to enhance operational excellence. You will oversee projects aimed at streamlining processes and optimizing productivity, ensuring that quality of service remains high for customers. Collaboration with management-level colleagues will be essential as you work to standardize shift practices and drive a culture of safety and wellbeing within your area. You will also be responsible for creating a positive work environment that fosters learning and development, allowing your team to thrive.

What we offer

At Amazon, you will have the opportunity to work alongside experienced leaders, gaining unique insights into the business and developing the skills necessary for career advancement. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. You will be part of a team that is committed to operational excellence and customer satisfaction, making a meaningful impact in a fast-paced environment.