Operations Manager • Mid-Level

Who you are

You are a motivated and customer-focused individual with experience in managing teams in a fast-paced environment. You understand the importance of safety, quality, and performance in operations and are dedicated to maintaining high standards. You possess strong leadership skills and are capable of mentoring and motivating your team to achieve their best.

You are comfortable working in a physically demanding environment, able to lift up to 49 pounds and stand or walk for extended periods. You thrive in dynamic settings and can adapt to varying noise levels and temperatures. Your commitment to customer satisfaction drives you to ensure that orders are delivered accurately and on time.

What you'll do

As an Area Manager II at Amazon, you will lead a team of hourly workforce members, supporting and mentoring them throughout their shifts. You will manage key operational metrics, including safety, quality, productivity, and customer delivery promises. Collaborating with various support teams, you will develop and implement plans to meet business objectives and enhance operational efficiency.

You will play a crucial role in maintaining workflow across the first, middle, and last miles of the delivery process, ensuring that products are housed, transported, and delivered effectively. Your leadership will be essential in fostering a culture of safety and performance, as you engage with your team to meet and exceed customer expectations.

What we offer

Amazon provides a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) matching program. You will also enjoy paid time off and parental leave, ensuring a healthy work-life balance. Join a company that values its employees and is committed to delivering smiles to customers every day.