Operations Manager • Entry-Level

Who you are

As a recent graduate, you are eager to step into a leadership role and take on the responsibilities of managing a team. You understand the importance of safety and quality in operations and are ready to ensure that your team meets these standards. You are a proactive individual who enjoys working collaboratively with others and is committed to continuous improvement in processes and workflows.

You possess strong communication skills, allowing you to effectively lead team meetings and provide feedback to your team members. Your analytical mindset enables you to derive actionable insights from performance metrics, driving improvements in productivity and quality. You are adaptable and can thrive in a fast-paced environment, ready to tackle challenges as they arise.

Desirable

Experience in a leadership role, even in a volunteer capacity, would be beneficial. Familiarity with operational processes and a keen interest in safety and sustainability practices will set you apart.

What you'll do

In this role, you will participate in an 11-week onboarding program designed to prepare you for your responsibilities as a shift manager. After completing the program, you will take on leadership responsibilities for your own team, ensuring that customer orders are fulfilled accurately and on time. You will work closely with your team to maintain high standards of safety and quality, conducting regular team meetings to discuss performance and address any issues.

You will be involved in planning and managing internal processes, ensuring that resources are allocated effectively to meet operational goals. Your role will also include collaborating with other departments to enhance customer satisfaction and streamline operations. You will analyze key performance indicators related to safety, productivity, and quality, using this data to recommend and implement process improvements.

As a shift manager, you will lead a team of up to 100 employees, providing guidance and support to help them succeed in their roles. You will be responsible for fostering a positive work environment and ensuring that all team members are trained and developed in their positions. Your leadership will be crucial in maintaining high levels of employee engagement and performance.

What we offer

Amazon offers a dynamic work environment where you can grow your career in operations management. You will have the opportunity to work with a diverse team and contribute to the success of a global company. We provide comprehensive training and development programs to help you advance your skills and career. Additionally, you will be part of a culture that values safety, sustainability, and continuous improvement, making a meaningful impact on our operations and customer satisfaction.