Operations Manager • Mid-Level

Who you are

You have a proven track record in operations management, ideally within a logistics or transportation environment. Your experience includes collaborating with site leadership to enhance quality and customer experience metrics, and you are skilled in conducting root cause analysis to identify problem areas. You are committed to safety and OSHA compliance, ensuring a safe work environment for all associates. You have a knack for streamlining operations through the implementation of standard work practices and leading teams effectively.

You possess strong leadership qualities and are adept at mentoring and motivating your team of Transportation Associates. You understand the importance of training and addressing the needs of your workforce, enabling them to focus on their roles. Your proactive approach to identifying and leading process improvement initiatives showcases your ability to drive change at internet speed, which is essential in a fast-paced environment like Amazon.

You are detail-oriented and have a strong focus on metrics that matter, including safety, quality, productivity, and customer delivery promises. Your ability to lead change and innovate is complemented by your commitment to fostering a positive team culture.

Desirable

Experience in a high-volume logistics environment is a plus, as is familiarity with Lean tools and methodologies. You are comfortable working in a dynamic setting and can adapt to changing priorities while maintaining a focus on operational excellence.

What you'll do

As a Transportation Area Manager at Amazon, you will be responsible for overseeing the logistics operations within your area. You will collaborate closely with site leadership to ensure that quality and customer experience metrics are met. Your role will involve conducting root cause analysis to identify and address problem areas, ensuring that safety and compliance standards are upheld at all times.

You will lead a team of Transportation Associates, providing them with the support and training they need to excel in their roles. Your leadership will be crucial in managing safety, quality, productivity, and customer delivery promises. You will also be tasked with identifying and implementing process improvements, utilizing Lean tools to enhance operational efficiency.

In this role, you will be expected to lead change initiatives that align with Amazon's commitment to innovation and customer satisfaction. You will work closely with various stakeholders to ensure that operational goals are met and that your team is motivated and engaged.

What we offer

Amazon offers competitive compensation packages, including equity and sign-on payments, along with a comprehensive range of medical, financial, and other benefits. You will have the opportunity to grow within a company that values talent and innovation, and you will be part of a team that is dedicated to delivering exceptional service to customers. This position will remain posted until filled, and we encourage you to apply even if your experience doesn't match every requirement.