Operations Manager • Senior

Who you are

You have a proven track record in operations management, with experience leading teams to achieve high performance and safety standards. Your customer-centric approach drives you to ensure that every order is delivered on time and meets customer expectations. You possess strong communication skills, enabling you to effectively collaborate with various departments and external partners to optimize operations.

You are adept at managing multiple priorities and can adapt to changing circumstances in a fast-paced environment. Your analytical skills allow you to assess operational metrics and implement improvements that enhance productivity and efficiency. You are committed to fostering a positive team culture and developing your team members' skills and capabilities.

What you'll do

As a Senior Area Manager at Amazon, you will be responsible for leading a team of associates in a fulfillment center, ensuring that safety, quality, and performance standards are maintained at the highest level. You will collaborate with various departments to develop production and operational plans, manage staffing levels, and oversee the execution of logistics processes. Your role will involve identifying areas for improvement and leading initiatives to enhance operational efficiency.

You will also be tasked with resolving operational issues as they arise, implementing recovery plans when necessary, and ensuring that your team is equipped to handle challenges effectively. Regular meetings with operations managers and area managers will be part of your routine to align on goals and strategies. You will play a key role in driving continuous improvement projects and fostering a culture of innovation within your team.

What we offer

Amazon offers a dynamic work environment where you can make a significant impact on customer experience. You will have the opportunity to work with cutting-edge technology and be part of a team that values diversity and inclusion. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every candidate to contribute to our mission of delivering smiles to customers worldwide.