Operations Manager • Lead

Who you are

You are an experienced leader with a strong focus on customer satisfaction and team management. As an Operations Manager, you understand the importance of maintaining high standards in safety, quality, and performance. You have a proven track record of leading teams and driving improvements in operational processes. Your ability to engage with team members and foster a positive work environment is essential to your success in this role.

You possess excellent communication skills and are adept at problem-solving. You are comfortable managing multiple priorities and can adapt to changing circumstances in a fast-paced environment. Your experience in logistics or operations management equips you with the knowledge to oversee complex processes and ensure that customer expectations are consistently met.

What you'll do

In this role, you will lead a team of associates, focusing on their development and engagement. You will be responsible for ensuring that safety, quality, and productivity goals are achieved within your area of responsibility. You will actively participate in daily operations, addressing any challenges that arise and implementing solutions to improve efficiency.

You will oversee the entire operational flow, from inventory management to the timely delivery of products to customers. Your leadership will be crucial in driving continuous improvement initiatives and managing projects that enhance operational performance. You will collaborate with various departments to align on objectives and ensure that all processes are executed smoothly.

As an Operations Manager, you will also be involved in training and mentoring team members, helping them to develop their skills and advance in their careers. You will lead by example, demonstrating a commitment to excellence and a customer-first approach in all aspects of your work.

What we offer

Amazon provides a dynamic work environment where you can make a significant impact on our operations. You will have the opportunity to work with a diverse team and contribute to our mission of delivering exceptional customer experiences. We offer competitive compensation and benefits, along with opportunities for professional growth and development within the company.