Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, with experience leading teams in a fast-paced environment. Your ability to engage and motivate both salaried and hourly employees is key to your success. You understand the importance of maintaining safety and quality standards while driving productivity improvements. You are data-driven and analytical, using metrics to inform your decisions and enhance team performance. You thrive in collaborative settings, working closely with other leaders to achieve operational goals. You are committed to delivering exceptional customer service and ensuring that orders are fulfilled accurately and on time.

What you'll do

As an Operations Manager at Amazon, you will oversee a team responsible for the first, middle, and last mile of our operations workflow. You will lead large-scope projects that have site and regional impacts, ensuring that productivity plans are executed effectively. Your role will involve mentoring your team, providing them with the tools they need to succeed, and fostering a culture of safety and quality. You will collaborate with various departments to manage safety, quality, and customer delivery promises, ensuring that our operations meet the highest standards. You will also analyze performance data to identify areas for improvement and implement strategies to enhance efficiency.

What we offer

Amazon provides a comprehensive benefits package, including health insurance, 401(k) matching, paid time off, and parental leave. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.