Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, with experience leading teams in a fast-paced environment. You are motivated and customer-focused, always striving to meet and exceed customer expectations. Your ability to engage and mentor both salaried and hourly employees is key to your success in this role. You understand the importance of safety, quality, and performance metrics, and you are adept at using data-driven decision-making to improve operations. You thrive in a dynamic environment where you can drive improvements and foster a culture of excellence.

Desirable

Experience in logistics or supply chain management is a plus, as is familiarity with fulfillment center operations. You have a knack for problem-solving and can think critically about operational challenges. Your leadership style is collaborative, and you enjoy working with diverse teams to achieve common goals.

What you'll do

As an Operations Manager at Amazon, you will lead a team responsible for the first, middle, and last mile of our operations workflow. You will engage your team during their shifts, ensuring they have the tools and support needed to succeed. Your role will involve analyzing performance data to identify areas for improvement and implementing strategies to enhance productivity and efficiency. You will also be responsible for maintaining high standards of safety and quality, ensuring that customer orders are delivered accurately and on time. You will lead large-scope projects that contribute to the overall success of the fulfillment network, collaborating with various stakeholders to drive operational excellence.

What we offer

Amazon provides a comprehensive benefits package, including medical, financial, and other forms of compensation. You will have opportunities for professional growth as our fulfillment network continues to expand. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.