Operations Manager • Lead

Who you are

You have a proven track record of managing teams and driving process efficiency in a fast-paced environment. Your strong communication skills enable you to coordinate effectively with various stakeholders and represent the interests of the Finance Operations receivables group. You are adept at managing complex departmental work and can influence partners to achieve shared goals. Your leadership style is characterized by autonomy and initiative, allowing you to deliver results independently while also mentoring and developing your team members.

You thrive in dynamic business environments and are skilled at designing long-term solutions that simplify processes and enhance outcomes. Your experience includes managing global processes and navigating the challenges that come with them. You understand the importance of best practices and are committed to driving their adoption within your team. You are a strategic thinker who can balance tactical execution with broader organizational goals.

Desirable

Experience in finance operations or accounts receivable management is a plus. Familiarity with customer/client dispute management and collections processes will help you excel in this role. A background in leading large teams and managing cross-company initiatives will be beneficial.

What you'll do

In this role, you will lead the Accounts Receivable team, overseeing a group of 40-50 employees. Your responsibilities will include managing the team's workload, establishing priorities, and ensuring that processes are efficient and effective. You will coordinate with various stakeholders to determine the right goals and inform decisions that impact the Finance Operations receivables group. Your leadership will be crucial in driving change and implementing best practices across the organization.

You will be responsible for customer dispute management, portal invoicing, remittance application, and collections. Your ability to influence stakeholders and manage complex programs will be essential as you work towards achieving departmental and organizational goals. You will also mentor and develop team members, fostering a culture of continuous improvement and collaboration.

What we offer

Amazon offers a dynamic work environment where you can make a significant impact on the Accounts Receivable team. You will have the opportunity to lead a talented group of individuals and drive process improvements that benefit the organization. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in shaping the future of finance operations at Amazon.