Operations Manager • Senior

Who you are

You have extensive experience in managing large teams within a data center environment — your leadership style is hands-on, and you are not afraid to roll up your sleeves when tactical needs arise. You possess a strategic mindset, allowing you to navigate complex operational challenges while maintaining a focus on customer experience. Your understanding of both data center IT infrastructure and facilities infrastructure enables you to bridge the gap between these critical areas effectively.

You thrive in high-pressure environments and are accustomed to the pace and scale of a rapidly growing organization like Amazon. Your ability to innovate and push boundaries is matched by your commitment to operational excellence. You are passionate about leading teams to achieve high standards and are dedicated to fostering a culture of continuous improvement.

You have a proven track record of developing and implementing strategies that enhance operational efficiency and reliability. Your experience includes managing department heads and ensuring that all aspects of data center operations run smoothly. You understand the importance of collaboration across teams and are skilled at building strong relationships with stakeholders.

Desirable

Experience in a senior management role within a technology or data center company is a plus. Familiarity with mechanical, electrical, and plumbing systems in data centers will set you apart. You are also comfortable with data-driven decision-making and have a knack for leveraging analytics to inform your strategies.

What you'll do

In this role, you will lead a large organization within Amazon Web Services, overseeing the operational availability of mechanical, electrical, and plumbing systems in data centers. You will be responsible for managing department heads and ensuring that all teams are aligned with the company's operational goals. Your strategic vision will guide the Infrastructure Operations team as they navigate the challenges of a rapidly evolving data center landscape.

You will work closely with various stakeholders to develop and implement best practices that enhance the efficiency and reliability of data center operations. Your leadership will inspire your teams to innovate and continuously improve their processes, ensuring that Amazon's data centers maintain their high standards of operational excellence.

You will also play a key role in fostering a culture of safety and accountability within your teams. By setting clear expectations and providing the necessary resources, you will empower your teams to take ownership of their responsibilities and drive results. Your ability to communicate effectively will be crucial as you collaborate with cross-functional teams to achieve shared objectives.

What we offer

Amazon offers a competitive compensation package, including equity, sign-on payments, and a comprehensive range of medical and financial benefits. You will have the opportunity to work in a dynamic environment where your contributions will directly impact the success of AWS's global infrastructure. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective could be just what we need to continue innovating and improving.

Join us at Amazon and be part of a team that is dedicated to keeping the cloud running smoothly. Your leadership will help shape the future of our data centers and ensure that we continue to meet the needs of our customers around the world.