Operations Manager • Lead

Who you are

You are an experienced leader with a strong focus on developing a people-oriented leadership style. You thrive in dynamic environments and are ready to take ownership of your impact in Amazon Operations. Your ability to manage teams effectively and ensure a safe and productive workplace is paramount. You understand the importance of training and empowering your team to deliver exceptional results for customers.

You have a proven track record in operations management, where you have successfully led teams in fast-paced environments. Your organizational skills and attention to detail allow you to manage day-to-day operations efficiently. You are committed to fostering a culture of safety and continuous improvement within your team, ensuring that all associates are well-trained and supported in their roles.

What you'll do

As an Area Manager, you will lead a team of shift managers and associates in the daily management of the delivery station. Your responsibilities will include overseeing inbound and outbound operations, conducting meetings, and facilitating training sessions. You will assign job duties and communicate effectively with stakeholders, including management representatives and delivery service providers. Your role is crucial in ensuring that operations run smoothly and that customer orders are delivered efficiently.

You will be responsible for maintaining a safe work environment and addressing the needs of your team members to help them focus on their jobs. Leading change initiatives and implementing best practices will be key to achieving operational excellence. You will also collaborate with various teams to drive improvements and enhance the overall customer experience.

What we offer

At Amazon, we offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will be part of a company that values innovation and customer obsession, where your contributions will have a direct impact on the future of online retail. Join us in our mission to be the most customer-centric company on Earth.