Operations Manager • Mid-Level

Who you are

You have experience in operations management and are motivated to lead a team in a fast-paced environment. You understand the importance of customer satisfaction and are committed to maintaining high standards of safety, quality, and performance. You possess strong analytical skills and are capable of making data-driven decisions to improve operational efficiency. You are a natural leader who enjoys engaging with your team and providing them with the tools they need for success. You are adaptable and can thrive in a dynamic work environment, ensuring that your team meets its goals and objectives.

What you'll do

As an Operations Manager at Amazon, you will oversee the daily operations of your team, ensuring that customer orders are delivered accurately and on time. You will lead a diverse team of salaried and hourly employees, fostering a culture of safety and performance excellence. Your responsibilities will include engaging with your team during their shifts, providing guidance and support, and driving improvements through analytical problem-solving. You will be involved in the first mile, middle mile, and last mile of the operational workflow, ensuring that each component runs smoothly. You will also be responsible for training your team and developing their skills to enhance overall performance. Your role will require you to analyze operational data and implement strategies that improve efficiency and customer satisfaction.

What we offer

Amazon provides a comprehensive benefits package that includes health insurance, 401(k) matching, paid time off, and parental leave. You will have access to various resources to support your well-being, including mental health support and flexible spending accounts. The salary for this position ranges from $91,000 to $136,500 annually, reflecting the value we place on your contributions to our operations. Join us at Amazon, where you can make a significant impact on our operations and customer experience.