Operations Manager • Mid-Level

Who you are

You have experience leading diverse teams in a fast-paced environment — you understand the complexities of operations and are committed to maintaining high safety standards. Your analytical skills allow you to assess performance and implement corrective actions effectively, ensuring that quality and productivity are consistently high across all shifts.

You are a strong collaborator who enjoys working with colleagues to standardize processes and improve customer service. Your hands-on approach means you are comfortable managing routine team tasks while also addressing individual escalations and process improvements. You thrive in dynamic environments where no two days are the same, and you are dedicated to fostering a strong team culture.

What you'll do

As an Area Manager at Amazon, you will be responsible for leading a large team within the Fulfillment Center. Your primary focus will be on maintaining safety standards and optimizing operational efficiency. You will analyze performance metrics and suggest process improvements to enhance productivity and customer satisfaction. Collaborating with other managers, you will standardize shift processes and ensure that business objectives are met across all shifts.

Your role will involve hands-on management, where you will prioritize team management and daily operational tasks. You will also engage in contingency planning to address any operational challenges that arise. By promoting a culture of safety and wellbeing, you will ensure that your team is supported and motivated to achieve their best work.

What we offer

At Amazon, you will gain valuable experience in operations management within a global business. You will have the opportunity to develop your leadership skills while working with a diverse team. The role offers a dynamic work environment where you can make a significant impact on the efficiency and effectiveness of operations. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.