Operations Manager • Mid-Level

Who you are

You have a proven track record in operations management, ideally within a logistics or fulfillment environment. Your experience includes overseeing teams and ensuring operational excellence, with a focus on safety and customer satisfaction. You are skilled in influencing leadership and collaborating with multiple stakeholders to drive performance improvements. You understand the importance of metrics and data in managing operations effectively, and you are committed to continuous improvement. You thrive in fast-paced environments and are adept at problem-solving and decision-making.

What you'll do

As an Area Shift Manager, you will be responsible for the day-to-day management of the Last Mile Operation in the North Region of Mexico. Your primary focus will be on ensuring that all operations meet safety, quality, and productivity standards. You will work closely with various business and technical teams to enhance carrier performance and drive continuous improvement initiatives. You will set clear expectations for your team and communicate effectively to ensure alignment with operational goals. Your role will involve analyzing performance metrics and implementing strategies to optimize delivery processes. You will also be responsible for mentoring and developing your team members, fostering a culture of excellence and accountability.

What we offer

At Amazon, we offer a dynamic work environment where you can make a significant impact on our operations. You will have the opportunity to work with a talented team and contribute to our mission of being the most customer-centric company on earth. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in shaping the future of logistics and customer service.