Operations Manager • Senior

Who you are

You have a proven track record in supply chain management, with experience in strategic planning and execution. Your analytical skills allow you to dive deep into data, identify problems, and implement effective solutions. You are customer-focused and thrive in environments where you can influence long-term operational strategies. You are comfortable working with ambiguity and making quick decisions based on incomplete data. Your ability to earn the trust of partner teams is essential, as you will collaborate closely with various stakeholders to achieve operational excellence.

You have experience working in fast-paced environments, particularly in logistics or fulfillment operations. Your background includes managing complex projects that have a significant economic impact on the organization. You are resourceful and proactive in seeking out opportunities for improvement, ensuring that customer satisfaction remains a top priority. You understand the importance of balancing short-term execution with long-term strategic goals, and you are adept at navigating the challenges that come with this balance.

Desirable

Experience in e-commerce or retail supply chain management is a plus. Familiarity with process improvement methodologies such as Lean or Six Sigma can enhance your candidacy. You may also have experience with data analysis tools or software that support supply chain operations.

What you'll do

In this role, you will be responsible for overseeing the supply chain operations for the HVE Planning team. You will work closely with fulfillment center and last-mile operations teams to implement process improvements that enhance efficiency and accuracy. Your role will involve analyzing data to forecast demand and improve inventory management, ensuring that products are delivered to customers in a timely and cost-effective manner. You will collaborate with various teams, including retail and FBA, to identify areas for improvement and drive initiatives that align with Amazon's operational goals.

You will be tasked with developing and executing strategies that optimize supply chain performance, focusing on reducing costs while maintaining high service levels. Your ability to influence and communicate effectively with cross-functional teams will be crucial as you work to implement new technical features that enhance forecast accuracy. You will also be responsible for monitoring key performance indicators and reporting on the success of implemented strategies, making adjustments as necessary to achieve desired outcomes.

What we offer

Amazon offers a dynamic work environment where you can make a significant impact on supply chain operations. You will have the opportunity to work with a talented team of professionals dedicated to improving customer satisfaction through efficient logistics and fulfillment processes. The company values innovation and encourages employees to think big and challenge the status quo. You will have access to resources and support that enable you to develop your skills and advance your career within the organization. Competitive compensation and benefits packages are also part of what makes Amazon an attractive place to work.