Operations Manager • Mid-Level

Who you are

You have experience in team coordination and are ready to take on the challenge of leading a team in a fast-paced distribution center. You understand the importance of safety and quality in operations and are committed to creating a positive work environment for your team. You are skilled in coaching and providing feedback to team members, ensuring they meet productivity and quality standards. You thrive in a role where every day presents new challenges and opportunities for improvement.

You are proactive in identifying areas for improvement in the workspace and are dedicated to fostering a culture of safety. You have strong communication skills that allow you to collaborate effectively with your supervisor and logistics operators. You are adaptable and can adjust plans to accommodate last-minute changes, ensuring that your team remains efficient and focused on customer satisfaction.

What you'll do

As the Operations Manager, you will be responsible for overseeing the daily operations of your shift, ensuring that your team works efficiently to process customer orders while adhering to safety and quality standards. You will create a motivating work atmosphere, removing obstacles that your team may encounter during their shifts. You will coach team members, providing them with constructive feedback on their performance and behaviors related to safety. Your role will involve monitoring team performance and making necessary adjustments to meet or exceed customer expectations.

You will collaborate closely with your supervisor and logistics operators to ensure that the department achieves its performance goals. Your leadership will be crucial in developing a culture of safety and quality within the team. You will be expected to analyze performance metrics and implement strategies for continuous improvement, ensuring that your team consistently delivers the best results for our customers.

What we offer

At Amazon, we provide a stimulating work environment where every day is different. You will have the opportunity to make a significant impact on customer satisfaction and team performance. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in our mission to be the most customer-centric company in the world.