Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, with experience leading teams and driving performance improvements. You understand the importance of safety and quality in a fast-paced environment and are committed to mentoring and motivating your team to achieve their best. You are data-driven and skilled in analytical problem-solving, using metrics to guide your decisions and improve operational efficiency.

You thrive in a collaborative environment, working closely with other leaders to balance workloads and execute productivity plans. Your ability to engage with both salaried and hourly employees ensures that everyone is aligned with the company's goals and customer expectations. You are passionate about delivering results and maintaining high standards in all aspects of operations.

What you'll do

As an Operations Manager at Amazon, you will lead a team responsible for the first, middle, and last mile of our operations workflow. You will support and mentor your team, ensuring they have the tools and resources needed to succeed. Your role will involve managing safety, quality, and productivity metrics, while also collaborating with other leaders to drive improvements across the site and region.

You will be responsible for executing productivity plans based on forecast reviews and determining productivity requirements. Your leadership will play a key role in maintaining customer delivery promises, ensuring that orders are delivered on time and to the right location. You will lead large-scope projects that have a significant impact on the site and regional operations, making data-driven decisions to enhance overall performance.

What we offer

At Amazon, we provide a comprehensive benefits package that includes health insurance, retirement plans, and paid time off. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.