Software Engineering • Lead

Who you are

You have 5+ years of experience in software development, with a strong background in leading engineering teams and driving project execution. Your expertise in Java and AWS allows you to develop innovative solutions that enhance customer experiences and operational efficiency. You are skilled in machine learning and understand how to leverage data to optimize processes and reduce returns.

You thrive in an agile environment and are passionate about operational excellence. You have a proven track record of managing complex projects and collaborating with cross-functional teams to achieve strategic goals. Your leadership style fosters a culture of innovation and accountability, empowering your team to deliver high-quality results.

You possess excellent communication skills, enabling you to articulate technical concepts to non-technical stakeholders effectively. You are comfortable diving deep into details while maintaining a strategic vision for your team's objectives. Your analytical mindset helps you identify opportunities for improvement and implement effective solutions.

Desirable

Experience with product management and understanding of customer-centric design principles would be beneficial. Familiarity with data analytics tools and methodologies can enhance your ability to drive insights and optimize product performance.

What you'll do

As a Software Development Manager at Amazon, you will lead the Worldwide Returns and ReCommerce team, focusing on eliminating defects and enhancing the customer returns experience. You will oversee the development of innovative products that drive operational excellence and sustainability. Your role will involve strategic planning, project execution, and team development, ensuring that your team is equipped to meet the challenges of a rapidly evolving environment.

You will collaborate closely with product, operational, and engineering teams to design and implement solutions that optimize the lifecycle of returned and damaged products. Your leadership will be crucial in driving initiatives that reduce costs and improve customer satisfaction. You will also be responsible for mentoring and developing your team members, fostering a culture of continuous learning and improvement.

In this role, you will leverage machine learning models to automate processes and enhance decision-making. You will work on innovative projects that aim to give products a second life and minimize waste, aligning with Amazon's commitment to sustainability. Your contributions will directly impact the company's ability to deliver exceptional customer experiences while achieving operational goals.

What we offer

Amazon provides a dynamic work environment where you can make a significant impact on the company's mission. You will have access to cutting-edge technologies and resources to support your professional growth. The company values diversity and inclusion, encouraging you to bring your unique perspective to the team. Competitive compensation and benefits packages are offered, along with opportunities for career advancement within a global organization.