Technical Program Manager • Senior

Who you are

You have a strong background in technical program management with a focus on consumer-facing applications — your experience includes building scalable systems and delivering exceptional user experiences. You are passionate about product safety and understand the importance of educating consumers on safety issues. You thrive in cross-functional environments and have a knack for collaborating with diverse teams to achieve common goals. Your analytical mindset allows you to leverage data-driven insights to inform product decisions and improve user experiences. You are comfortable using advanced technologies, including GenAI, to enhance customer interactions and safety education. You possess excellent communication skills, enabling you to articulate complex ideas clearly and effectively to stakeholders at all levels.

What you'll do

As the Senior Technical Program Manager for the Buyer Safety Experience team, you will lead initiatives aimed at improving the safety experience for Amazon customers. You will oversee the development of systems that provide actionable safety information and recommendations tailored to individual consumers. Your role will involve collaborating with UI/UX designers to create user-friendly interfaces that effectively communicate safety warnings and product recalls. You will also work closely with engineering teams to ensure the scalability and reliability of the systems you help build. By analyzing customer feedback and safety data, you will drive continuous improvements in the safety experience. You will have the opportunity to shape the direction of the Buyer Safety Experience team in India, influencing its strategy and execution for years to come. Your work will directly impact how consumers interact with safety information on Amazon, making shopping safer and more informed.

What we offer

At Amazon, we offer a dynamic work environment where innovation is at the forefront. You will have access to cutting-edge technologies and the opportunity to work with some of the brightest minds in the industry. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Our team is committed to fostering a culture of inclusion and collaboration, where your contributions will be recognized and valued. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making a difference in the lives of consumers by enhancing their safety experience while shopping online.