Training Specialist • Mid-Level

Who you are

You are an experienced Training Specialist with a passion for developing and conducting effective training programs. You understand the importance of boosting employee competencies and enhancing workplace performance in alignment with organizational goals. You are approachable and exhibit the best behavior while at work, always ready to listen to associates and support managers. You stay updated with the latest techniques, tools, and processes, and you are willing to accept more responsibilities as needed.

You possess strong communication skills and are capable of managing structured learning metrics effectively. You have experience in overseeing results for assigned territories and regions, ensuring that training sessions are impactful and meet business requirements. You are detail-oriented and can maintain data and analysis through reports, particularly using Excel.

What you'll do

In this role, you will supervise structured learning metrics and manage live performance metrics end-to-end for your assigned territory. You will conduct learning sessions on new processes and continuous learning courses, ensuring that employees are well-equipped to meet operational demands. You will maintain data and analysis through reports on Excel, which will help in assessing the effectiveness of training programs.

You will be responsible for ensuring the completion of new hire training and will play a key role in enhancing the overall performance of employees. Your ability to lead by example and foster a supportive learning environment will be crucial in achieving the organization's training goals.

What we offer

At Amazon, you will be part of a diverse and inclusive team that values your contributions. We offer opportunities for professional growth and development, allowing you to expand your skills and advance your career. You will work in a dynamic environment where your efforts directly impact the success of our operations and customer satisfaction. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.