Training Specialist • Mid-Level

Who you are

You have a strong background in instructional design and training facilitation, with a proven track record of developing effective learning solutions that meet organizational needs. Your analytical skills enable you to evaluate program effectiveness and demonstrate clear training impact through data-driven metrics. You are adept at integrating learning trends and technologies, including Generative AI tools, to enhance training content and delivery methods. You thrive in collaborative environments, working directly with business units to identify training needs and develop targeted solutions that address skill gaps and support business goals. You possess excellent communication skills, allowing you to coordinate with global teams while maintaining program quality and consistency.

Desirable

Experience in a digital retail environment is a plus, as is familiarity with various training formats such as classroom sessions, workshops, and self-paced modules. You are comfortable managing all training logistics, from scheduling and communication to resource allocation, ensuring that learning programs remain relevant and effective in a fast-paced setting.

What you'll do

In your role as a Training Specialist at éShop, you will lead the development and delivery of comprehensive training curricula and learning paths aligned with the organization's goals. You will conduct thorough training needs assessments to identify skill gaps and development opportunities across various departments. Your responsibilities will include designing and managing training programs across multiple formats, ensuring that they are engaging and effective. You will evaluate the effectiveness of training programs and make data-driven adjustments to improve outcomes. Additionally, you will integrate innovative learning technologies to enhance the training experience and ensure that the content remains relevant in the evolving digital landscape. You will collaborate closely with business units to tailor training solutions that meet specific needs and drive organizational growth. Your role will also involve coordinating with global teams to maintain consistency and quality across all training initiatives.

What we offer

At Amazon, we value innovation and are committed to creating a culture of continuous learning. As a Training Specialist, you will have the opportunity to shape the future of learning at éShop and drive meaningful impact through your work. We offer competitive compensation and a supportive environment that encourages professional growth and development. You will be part of a dynamic team that is dedicated to enhancing the skills and capabilities of our workforce, ensuring that we remain at the forefront of the digital retail industry.