About Amplitude
Empowering businesses with product analytics insights
Key Highlights
- Headquartered in Yerba Buena, San Francisco, CA
- Raised $336.2 million in Series E funding
- Serves thousands of customers including Microsoft and Peloton
- Offers unlimited PTO and generous parental leave policies
Amplitude, headquartered in Yerba Buena, San Francisco, CA, is a leading product analytics company that empowers businesses to understand user behavior through its advanced analytics platform. Trusted by industry giants like Microsoft, Twitter, and Peloton, Amplitude has raised $336.2 million in fun...
🎁 Benefits
Amplitude offers competitive RSU grants that vest quarterly over three years and an Employee Stock Purchase Plan allowing employees to buy stock at be...
🌟 Culture
Amplitude fosters a culture centered around data-driven decision-making, enabling teams to leverage insights for product improvement. The company is c...
Overview
Amplitude is hiring a Product Analytics Specialist (Customer Success) to serve as a strategic product advisor for enterprise customers. You'll leverage your analytical skills to optimize user experiences using Amplitude's AI analytics platform. This role requires experience in analytics and customer success.
Job Description
Who you are
You have a strong background in analytics, ideally with experience in customer success or product analytics. You understand how to leverage data to drive product decisions and improve user experiences. Your analytical mindset allows you to dissect complex data sets and derive actionable insights that can benefit enterprise customers. You are comfortable working in a client-facing role and can communicate effectively with stakeholders to understand their needs and challenges. You thrive in a collaborative environment and are eager to learn about Amplitude's Customer Success playbooks to better serve your clients.
Desirable
Experience with Amplitude's platform is a plus, but not required. Familiarity with SQL and data analysis tools will help you excel in this role. A growth mindset and a passion for helping customers succeed are essential traits that will contribute to your success at Amplitude.
What you'll do
As a Product Analytics Specialist, you will partner with the Customer Success team to provide strategic insights to a portfolio of enterprise customers. Your role will involve analyzing user data to identify trends and opportunities for product optimization. You will work closely with customers to understand their goals and challenges, providing them with tailored recommendations based on your analysis. You will also collaborate with internal teams to ensure that customer feedback is integrated into product development processes. Your insights will help shape the direction of Amplitude's offerings and enhance the overall customer experience.
What we offer
Amplitude fosters a culture of diversity, equity, and inclusion, ensuring that all employees feel valued and empowered. You will have the opportunity to work with a talented team dedicated to helping customers build better products. We offer competitive compensation and benefits, along with opportunities for professional growth and development within the company. Join us in our mission to transform how organizations leverage data to drive product success.
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