Technical Delivery Manager • Mid-Level

Who you are

You have a strong background in project management and customer engagement, with a focus on delivering innovative solutions. You understand the importance of building relationships with customers and partners, ensuring that their needs are met through effective technology engagements. You are committed to achieving remarkable business results and driving growth in strategic accounts. Your experience includes managing agile delivery processes and overseeing all aspects of project execution, from risk management to financial oversight. You thrive in collaborative environments, working closely with sales teams and customer success managers to align strategies and drive results. You are detail-oriented and hold yourself accountable to high standards of excellence in all your endeavors.

What you'll do

As a Technical Delivery Manager at Appian, you will be responsible for managing and delivering technology solutions that meet customer needs. You will oversee agile delivery processes, ensuring that projects are executed efficiently and effectively. Your role will involve collaborating with sales representatives to drive growth in strategic accounts, identifying opportunities for account expansion and service positioning. You will engage in relationship building with customers and partners, fostering trust and ensuring satisfaction with the solutions provided. Additionally, you will be involved in financial management, opportunity qualification, and problem identification, working closely with the Customer Success team to define project use cases and demand generation strategies. Your contributions will be crucial in helping Appian achieve its objectives and deliver exceptional value to clients.

What we offer

At Appian, we value intensity and excellence, and we are committed to creating a supportive and collaborative work environment. You will be part of a passionate team dedicated to accomplishing challenging goals together. We offer opportunities for professional growth and development, as well as a culture that encourages accountability and high performance. Join us in making a meaningful impact through technology and customer engagement.